Customer Service Phone Lines Experiencing Disruption

RESOLVED Tues 9/1/2026 9:10AM PT: Issue Resolved. ORCA phone lines are operating as expected. 

Tues 9/1/2026 8:30AM PT: ORCA Customer Service phone lines are currently experiencing a disruption. Customers are not able to call 888-988-6722 / TTY: 711 to reach customer service representatives. To manage your ORCA card, please visit myORCA.com, download the myORCA app, or stop by a Customer Service Center. The ORCA team will continue to provide updates and resolution information as it becomes available.