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Common troubleshooting topics:
Find answers to your questions about The ORCA card here
Get the most out of your ORCA card with this helpful user guide
Having trouble with your ORCA card? Read our troubleshooting articles to get help.
Click here for important updates and alerts for ORCA cardholders
Click this link and enter your card number to see your current balance
Watch this video to learn how to top up your ORCA card with money and passes so you never run out of funds
Most customers do not need to replace their cards. Watch this video to find out if you need to replace your card with a new version
As of October 1, 2022 everyone 18 and under can ride transit for free. Find out how it works here
Getting Started with the New and Improved ORCA
What you need to know about our new ORCA retail network
How to create an ORCA account
Find out which ORCA card is right for you