King County Metro Pass Sales Office Temporarily Closed

Mon 11/9/2026 9:15AM PT: The King County Metro Pass Sales Office (201 South Jackson St.) is currently closed due to flooding. For help managing your ORCA card, please call 888-988-6722 / TTY: 711 to reach customer service representatives. You can also visit myORCA.com or download the myORCA app for more information or to manage your cards. Additional ORCA customer service offices are located at:

Lynnwood City Center Station
20110 46th Ave W. Lynnwood, WA 98036

Everett Transit Customer Service Center
3201 Smith Ave. Ste. 200 Everett, WA 98201

The ORCA team will continue to provide updates and resolution information as it becomes available.